On-site Services/Information

Child Care Information

On site childcare will not be provided for this meeting. Below is information about a childcare service. You might also check with your hotel to see if they are able to provide names of additional services.

There will be a “family room”, Room W303A at the Orange County Convention Center. This is a room where you may go to relax with your children if you bring them to the convention center. However, there will NOT be any service offered in this room and you will not be able to leave ANY children unattended.

All About Kids is a childcare service located in Orlando. Professionals in childcare since 1991, providing private in-room childcare by individuals who are bonded, insured, CPR certified, and have had background checks. Arrangements must be made on an individual basis. Contact: Laurie by phone: 407-812-9300 or e-mail: aaboutkids@aol.com. ASLO and the other societies assume no responsibility or liability for services rendered.

Concierge Service

The Orange County Convention Center and Orlando/Orange County Visitors Bureau maintain on-site guest services and an information desk to answers questions about the area. The desk is located in the West Building lobby and offers the following:

Discounted Orlando area attraction tickets Airport and other transportation information Directions, maps and parking information I-Ride Trolley Passes and information Restaurant reservations and recommendations


Parking is $10 for exhibitors and attendees.  ONLY Exhibitors will have “in and out” privileges in the parking lot with their exhibitor badge; however they must pay the parking fee once a day.  Attendees will have to pay each time they enter the parking lot.  Overnight parking is not permitted.  There is a map online indicating parking lot locations at http://www.occc.net/global/Transportation.asp.

E-mail & Wireless Service

An e-mail room with limited stations and time restraints will be available during regular conference hours Monday-Friday in Room W303C. The room will be open: Monday, 08:00-17:00, then 07:00-17:00 Tuesday-Friday. On Friday, the e-mail room moves to the Registration Area Office #1 on level one of the OCCC.

Complimentary wireless service will be available beginning at 12:00 noon on Sunday and running 24-hours through the conclusion of the meeting on Friday. This service will be limited in the number of users and will be located outside the exhibit/poster hall, WA1-WA2 in the convention center. The speed is 512k and signs with login information will be available in this area.

Internet service may also be purchased from Smart City, at the convention center. The cost is $4.95 per hour at 64k and $24.95 per day at 128k.

On-site Business Center-FedEx Kinko’s

FedEx Kinko’s has several centers in the area including one in the Orange County Convention Center, West Building near the food court. Available services include faxing, packaging, shipping and receiving, computer rentals, e-mail and internet browsers, office supplies, photocopying, signs/posters/banners, business cards, and mail drop.

For convenience, laminated posters can be ordered through FedEx Kinko’s, but they are not done at the convention location. Normal service takes 24 to 48 hours and costs vary. Materials need to be submitted in PDF form. Phone: 407-363-2831 for information.

ATMs & Money Changing Machines

Automatic Teller Machines (ATMs) and Money Changing Machines are located in every lobby of the West Building.


Registration opens on Sunday at 13:00 and runs until 21:00. It will open again Monday-Friday from 07:00-17:00 daily and is located in the West Building registration area on level one.


Breaks with coffee service will be available Monday-Friday from 10:30-11:00 and 15:30-16:00. All morning breaks will be outside the Chapin Theater on level 3 of the convention center. Monday and Friday afternoon breaks will be outside WA1 & WA2 with the other afternoon breaks inside the hall.

Concession Services

Various concession areas will be available within the OCCC during the meeting to grab lunch or a snack between presentations.

First Aid & Security for Attendees

Uniformed security are on patrol 24 hours a day/seven days a week in addition to the maintenance of closed circuit TV monitoring of the convention center and parking lots. The following phone numbers will assist you, should you have a need:

  • Non-Emergency-407.685.9828
  • Emergency-407.685.1119

First aid stations are located in the West Building, level 1 lobby (below WA1).


A media/press room will be located in room W307D during conference hours, Monday-Friday. We ask that you check in with registration to receive your credentials.


Message boards will be located outside the exhibit/poster hall. Feel free to post messages as well as to check these boards if you are expecting a message.

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